Privacy Policy

Privacy Policy

At The Floral Cup, we treat the privacy of our visitors with the utmost importance and care. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or interact with us.

First and foremost, we do not rent, sell, or trade any of your personal information (such as your name, address, phone number, payment details, etc.) to any third party without your consent.

Please read this Privacy Policy carefully to understand how we collect and safeguard your personal information.

DATA COLLECTED FROM YOU

We may collect and process the following information:

  • Information you provide by filling out forms on our website www.thefloralcup.com, including while placing an order, subscribing to our newsletter, or contacting us.
  • Information that you provide when communicating with our customer support team.
  • Details of transactions carried out through our website.
  • Details of your visits to our website, including traffic data, location data, weblogs, browser information, device information, and other communication data for analytics and website improvement.

We may partner with third-party analytics and advertising platforms (such as Microsoft Clarity, Google Analytics, Meta Pixel, or similar services) to understand how visitors interact with our website through behavioral analytics, heatmaps, session recordings, and other tracking technologies. This helps us improve user experience, optimize our website, prevent fraud, and deliver relevant advertising.

COOKIES AND IP ADDRESSES

We may collect information about your computer, including your IP address, browser type, operating system, and device information. This information is statistical in nature and does not personally identify individual users.

Our website uses cookies to:

  • Improve website performance
  • Personalize your browsing experience
  • Remember your preferences
  • Analyze website traffic

You may disable cookies through your browser settings. However, doing so may affect certain website features and functionality.

Third-party advertising partners may also use cookies. We do not control or take responsibility for cookies placed by third-party websites or advertisements.

HOW DO WE PROTECT YOUR PERSONAL DATA

The information we collect is stored on secure servers and protected using industry-standard security measures.

All payment transactions are encrypted using SSL (Secure Socket Layer) technology to ensure secure transmission of your payment information.

You are responsible for maintaining the confidentiality of any account credentials or passwords associated with your account. Please do not share your password with anyone.

While we take every reasonable precaution to protect your personal information, no method of data transmission over the Internet can be guaranteed to be completely secure. Therefore, any transmission is at your own risk.

HOW YOUR DATA IS USED

We may use your personal information to:

  • Provide products and services requested by you.
  • Process and fulfill your orders.
  • Improve our website and customer experience.
  • Respond to your inquiries and customer service requests.
  • Notify you about updates, promotions, new products, or services that may interest you.
  • Comply with legal obligations.
  • Prevent fraud and improve website security.

This website is hosted by Shopify, and Shopify may process your personal information to provide services related to your purchases, website functionality, fraud prevention, payment processing, and other services.

Your information may be shared with Shopify and trusted third-party service providers located in India or other countries solely for the purpose of providing our services.

We do not disclose personally identifiable information to advertisers. However, we may share anonymous, aggregated statistical information about website visitors for analytical purposes.

We do not store customer credit card or debit card information on our servers.

If you wish to unsubscribe from our promotional emails or newsletters, you may contact us at thefloralcupindia@gmail.com

If you follow links to third-party websites, please note that those websites have their own privacy policies. We are not responsible for the privacy practices or content of those external websites.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page, and we encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

CONTACT

If you have any questions, suggestions, or concerns regarding this Privacy Policy or the way we handle your personal information, please contact us:

The Floral Cup

Email: thefloralcupindia@gmail.com